In order to cancel the service, first you need to login to the billing management client area using the following URL:
- login to your client area at https://secure.virtustaffs.com/clientarea.php to manage your account.
- Once you logged in, click on Services -> My Services tab.
- After that, click on View Details button against the service which you want to cancel. Refer the below screen capture:
- Then after click on Management Actions -> Request Cancellation.
- You can specify the reason for the service cancellation and select the cancellation type, then click on Request Cancellation button to proceed further.
